Refund and Return Policy

At NoyaTaste, we want every customer to enjoy their orders. This policy explains cancellations, returns, and refunds.

1. Eligibility

• • Refunds available for incorrect, damaged, or missing items.
  • Custom cakes or special orders are non-refundable, except for errors from NoyaTaste.
  • Report issues within 24 hours of delivery or pickup.

2. How to Request

• • Contact: Phone: 01745-515253 | Email: info@noyataste.bd
  • Provide order number, item details, and reason.
  • Response within 1–2 business days.

3. Refund Process

• • Approved refunds via original payment method
  • Takes 3–5 business days to reflect.
  • Partial refunds only for eligible items.

4. Returns

• • Physical returns of food items are not accepted due to hygiene.
  • Report issues immediately for quick resolution.

5. Cancellations

• • Orders canceled before preparation are eligible for refunds.
  • Custom orders may have special rules.

Contact: info@noyataste.bd | 01745-515253

NoyaTaste – Ensuring happiness in every order!